Payment is due 72 hours after the fall of the hammer.
Payment options include:
Secure Credit Card Online (0.75% Surcharge) (No Amex, Diners).
Invoices are available to be generated or downloaded at checkout.
On high value items, bidders may be required to pay a deposit equivalent to the buyer’s premium upon the fall of the hammer.
Collections must take place within 72 hours and may occur from Monday to Friday between 8.30am-4.30pm upon receipt of payment.
Photo I.D is required upon collection by the account holder. In the event that the collection will be conducted by a 3rd party, written authorisation and/or verification by the account holder is required to be sent to
[email protected]
Upon auction completion, simply sign in & proceed to checkout to complete your order.
For more support, contact the team direct on (07) 5559 1999
GENERAL AUCTION TERMS:
This is an Auction Sale. All goods sold "As is, where is". Live video inspections are available upon request.
Condition reports are guides as to our opinion of condition only, it is based on a number of factors that include (but are not limited to) the items age, provenance and avenue to market.
Where a Valuation is Provided: Valuation certificates are provided to indicate an estimated replacement cost of the item valued. It is the estimated cost of having an identical piece of jewellery replaced in the current market by a reputable jewellery manufacturer. This value is used for insurance purposes only and does not have any bearing on the retail price or the resale value.
The Auctioneer states that all or any items may have reserve prices. The reserve price is not met unless an email is sent confirming a successful purchase. If the bidding has not reached reserve the Auctioneer will refer the highest bid to the Vendor, the highest bidder shall have first right of refusal in any referred bids. Once the bidder has refused any counter offers or negotiations then the Auctioneer shall declare the goods open for negotiations with other potential purchasers.
In accordance with our vendor payment processes, Lloyds must be made aware of any issue with a purchase within 5 days of receipt. Claims are not able to be reviewed after this time as vendor payments have been processed.